Online food ordering system and software for takeaways, restaurants, chains and caterers.

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Software for direct orders and sales

Own the Sales Data  -  Runs on YOUR website

The system is suitable for restaurant chains, single/independent restaurants, groups of independent businesses.
It can be even used to create an online food ordering portal system.

The process

1. Order Placed

Customers

Place Order

Restaurant Website

Payment Online

Restaurant Bank Account

Receive Order

2. Order Received

Email

Fax

SMS

Mini Printer

EPSON Intelligent POS Printers

  • Low power consuption
  • Advanced functionality (eg. automated printing at reception, kitchen
  • 2-year business-level warranty (next day replacement) by Epson
  • Can be used as a normal POS printer and/or for online orders concurrently, depending on the model.

iBacsTel LAN/Wifi/GPRS/SMS Printers

  • Can use LAN/Wifi/GPRS/SMS depending on the model
  • An online API service is provided by iBacsTel is used for the printer and the ordering system to communicate
  • Narrow paper width

Goodcom LAN/Wifi/GPRS/SMS Printers

  • LAN/Wifi/GPRS/SMS interface to communicate with the ordering system
  • Require the ordering system to be setup on a static IP address
  • Narrow paper width

Epson Expression Home XP-432 All-in-One printer

  • all-in-one printer option for scenarios where printer size is not an issue
  • Can automatically print emails
  • Low cost
  • can also print from a tablet, mobile phone as well as remotely

ePOS

Tablet / Mobile

Deliver Order

3. Order Delivered

Customer Receives Food

Example concepts

Receive orders on tablet

Orders directly to mini-printer

To mobile or cloud-print

You Can also customise the system to make it work your way.
... from multiple payment methods to in-restaurant ipad/tablet ordering and more.

Loaded with features....

Accept online orders

RECEIVE ORDERS FREE VIA EMAIL OR ADD SUPPORT FOR SMS, FAX, AND PRINTER.

Optimised for mobiles

MOBILE-FRIENDLY BY DEFAULT, BUT COULD ALSO BECOME A MOBILE APP.

Distance and value checks

AUTOMATIC CHECKS ON DELIVERY DISTANCE AND ORDER VALUE. Integrates with Google Maps.

Super simple setup

PLACE ON YOUR WEBSITE WITHIN MINUTES. SIMPLE 'LINK PLACEMENT' INTEGRATION. Requires Windows server.

Focused on getting orders

SIMPLE, EASY, AND QUICK FOCUSING ON GETTING THE JOB DONE. Ordering done in just 2 screens.

Menu Photos available

PHOTOS OF EACH DISH WITHIN YOUR MENU,TO HELP YOUR CUSTOMERS ORDER.

Multiple Stores supported

Online ordering for all your stores from a single system.

Works with multiple printers

The system can work with multiple printers: Epson, iBacsTel, Goodcom, and more.

Multiple languages in menu

Able to display menu items in any language you enter them into the system.

Self Managed system

Control your menu, prices and settings without the need for someone else to do it for you.

Get paid directly

The system supports Cash on delivery, Paypal, NoChex, Worldpay, and can also be customised to support more.

Multiple Timezones

The system adjusts to the date/time and timezone you operate automatically, regardless of your server's location.

Collection/Delivery hours

You can seperate your opening, collection and delivery hours and even enable last-minute orders.

Mobile app-like behaviour

Let customer add your menu to their phone just like an app, which brings them back easily.

Geo-location/GPS integration

The system can track your location and even pre-fill the customer's address with a single click.

Dish versions and toppings

Create dish versions, or properties for your dish, or a list of toppings.

Voucher codes/discounts

Generate one-off or period-based codes which provide discounts to customers.

Built-in marketing

Email or SMS your customers directly from the ordering system.

Driver Tracking support

Orders can get automatically be allocated to drivers who can be tracked (requires 3rd party service). eg. bringg.com

Remembers Customers

The system remembers customer information and automatically completes their details, saving time and providing convenience.

Reporting and Analytics

Reporting on orders, customers and dishes, as well as integration with Google Analytics eCommerce.

Auto-completes addresses

Auto-completes locations and addresses as you type. Can also use geo-location and your gps to find your location.

Extract customer details

Download the details of your customers for marketing purposes.

Manage orders in real-time

Use our powerful dashboards to manage orders (acknowledge, cancel, out for delivery) and see order history.

Developer friendly

Change the look and feel of the system just by using CSS. Or get access to the source code to make amendments.

EPSON Accredited

Works with all Epson intelligent printers. Send orders for printing automatically to multiple parts of your business.

Runs on Windows

Utilises tried and tested Microsoft technology, offers simple maintenance, and works even on shared hosting environments.

Customised for you

MORE FUNCTIONALITY AND FEATURES CAN BE ADDED TO MAKE IT ALL WORK YOUR WAY.

Link to Bank, ePOS, Printer

YOU COULD POTENTIALLY LINK THE SYSTEM TO YOUR BANK, EPOS OR GPRS PRINTER.

Mobile website & 360° tour

GET A REVAMPED MOBILE-FRIENDLY SITE, OR ADD WITH A 360° VIRTUAL TOUR.

Food ordering portals

Use the system to build an online food ordering portal.

In-Restaurant Ordering

THE SYSTEM COULD REPLACE MENUS AND ALLOW DIRECT IN-RESTAURANT ORDERING.

Responsive website design

We can provide you with a website to go with your online ordering system.

...and more.

Demo Description

Efficient Ordering

Smart, flexible and efficient ordering which adapts to all screen sizes.

Menu Photos

Showcase the offering with popup photos and images.

Mobile-app like

Mobile app like behaviour. Add ordering page to a smartphone and open just like a mobile app.

Integrates with Google Maps and let's you find practically any location available.

Google Maps Integration

Integrates with Google Maps and let's you find practically any location available.

Simple Installation

Integration with your website is a simple link placement on your it. It's as simple as that.

Real-Time Order Management

Manage orders in real-time. Acknowledge, cancel, deliver, and automatically notify customers.

Customise your menu and add additional meal selections at anytime.

Menu Items & Customization

Customise your menu and add additional meal selections at anytime.
Detailed order history information and functions including search and calculations.

Order History

Detailed order history information and functions including search and calculations.
Reporting and business intelligence in real-time.

Reporting

Reporting and business intelligence in real-time.

Define the way you want to work and the system will enforce your settings.

Delivery Settings

Define the way you want to work and the system will enforce your settings.
Define your opening hours, delivery hours and collection hours, as well as last-minute order handling.

Opening Hours

Define your opening hours, delivery hours and collection hours, as well as last-minute order handling.
Generate discount vouchers for single use or unlimited use between certain dates.

Discount Vouchers

Generate discount vouchers for single use or unlimited use between certain dates.

Online marketing directly from the system or download customer information.

Download Customer information

Online marketing directly from the system or download customer information.
Define the currency symbol and timezone, and also integrate with Google Analytics eCommerce.

eCommerce Tracking & Currency/Timezones

Define the currency symbol and timezone, and also integrate with Google Analytics eCommerce.
Backup your entire database with a single click. Restore, Compact or Clear the database, all done with a simple click.

Backup, Export, Import Functions

Backup your entire database with a single click. Restore, Compact or Clear the database, all done with a simple click.

Detailed receipts via Epson intelligent printer, email and backend.

Detailed Receipts

Detailed receipts via Epson intelligent printer, email and backend.
Wifi, 3G and GPS can all be used to automatically detect your location.

Location Detection via Wifi, 3G/4G & GPS

Wifi, 3G and GPS can all be used to automatically detect your location .
Remembers customer information and address from the last order made.

Remembers Customer Information

Remembers customer information and address from the last order made.
SHOW ME A DEMO

Food Ordering Demos, Examples and Videos

The tabs below contain a range of demos showcasing the functionality available, general capabilities as well as system walkthroughs of the front-end and back-end functionality. Please note that these reflect the online ordering capabilities at the time and may differ somewhat from the latest available features and functions.

Web Application & Mobile App Demos

Recorded Video Walkthroughs

Epson TM-i Printers

The online food ordering system can then be customized for each customer/restaurant to work the way the business wants.

System Screenshots

Smart & flexible

Ordering food is a simple 'select' and 'pay' process

Showcase your offering

Large photos can be used to better show dishes

Mobile-app like functions

Add an icon to your smartphone which leads to your ordering page

GPS and Geolocation detection

Your location can automatically be detected and your address pre-filled

Simple website integration

Just a simple link/button placement needed on the business website

Real-Time Order Management

Manage orders online in real-time on any web enabled device

Self-Managed system

You control everything: menu, prices, offers and more

Order History and Search

Search the order history, track orders and and see useful statistics

Reporting

Real-time reporting provides business intelligence and useful operational information

Deivery Rules are Enforced

The delivery information and settings are enforced by the system

Opening Hours

Define your opening hours, collection hours, delivery hours and last-minute order settings

Discount Vouchers

Create discount vouchers for one-off use or unlimited use during a certain period

Email and SMS Marketing

Ability to Email and SMS customers from within the system

Google Analytics eCommerce & Timezones

Set your Current symbol, Timezone and integrate with Google Analytics eCommerce

Single-Click System Maintenance

Cleanup, Compress, Backup and Restore your database with a single click

Customise the look and feel of the system

Use CSS to change the look and feel of anything on the order page

Detailed Receipts

Samples: Epson receipt, Email confirmation, and view-order function in the backend.

Automatic location detection

The system is able to use wifi, gps and 3g to attempt to detect your location.

Quick and efficient ordering

Customer and address details are remembered, making ordering very easy.

Frequently Asked Questions

Very easy. It does not take more than 5-10 minutes. Once you have installed the system, you simply place a link on your website pointing to the online orders system.
The system's back-end (ie. restaurant management system) allows you to self-manage menus, settings and more in a very simple and easy way.
We can customise the system to make it work the way you want. We will discuss your requirements in detail and identify the extra costs for the modifications.
We provide only the software and not an ongoing service (unless requested). As such there is no need for technical support and pay salaries for this so we pass on the savings to you.
Yes. We can provide access to the source code for you to modify (see system technical requirements/specification). Depending on the use-case we can provide the appropriate software licence for reselling it or selling it as a service.
We can provide support on-demand as and if needed, at a cost of £80/h. Support is availeble Monday-Fridat 9am-5pm GMT. Alternatively an ongoing support arrangement can be mutually agreed upon depending on your needs.
We do not sell any POS systems. We only offer online ordering software. Also, we do not sell any hardware, with the exception of Epson Intelligent POS printers. We are typically able to offer them at a price slightly less than retail, and are sent directly to you by Epson's Distributors. For all other compatible printers you can buy directly from the manufacturers via email links which we provide within the 'Package Builder' function of our site.
You can use it forever. You are not allowed to resell it though, unless you have a software license which allows reselling.
Yes you can upgrade to the latest version by paying 50% of the cost of the new version.

Prices / Costs And Ordering

Basic
Version

£795

One-time licence fee
  • 30 days FREE support and training
  • For 1 store/branch
  • Sales Dashboards / Order Management
  • Reports / Customers List Download / Email Marketing / SMS Functionality
  • Order/Driver Tracking support
  • Epson TMi printer only supported
    (printer not included)
Select

Professional
Version

£1500

One-time licence fee
  • 30 days FREE support and training
  • For 1 store/branch
  • Sales Dashboards / Order Management
  • Reports / Customers List Download / Email Marketing / SMS Functionality
  • Order/Driver Tracking support
  • Multiple Printers Supported
    (printer not included)
Select

Chain/Portal/Developer Version

£2700+

One-time licence fee
  • 30 days FREE support and training
  • For multiple stores/branches
  • SQL Server upgrade available
  • Find Branch Function & Search-by-Dish or Restaurant-Name Functionality
  • Reduced pricing for Epson printers
  • Multiple Printers Supported
    (printer not included)
Select




Support

  • Available if and when needed
  • No ongoing costs
  • Technical Support: £80/hour

Example Extras & indicative costs

  • Custom modifications: £80/hour
  • Styling/Branding: from £100
  • Payment integration: from £500
  • In-restaurant ordering: from £300
  • Mobile app (iOS/Android): from £500
  • Web/mobile design: from £500

The costs are transparent. The one-off license fee allows you to use the system. It is provided ready to be filled-up with your menu, prices & business details, with orders reaching you via email or via your chosen method. eg. printer

The system will run on your own hosting (system technical specification) & you never pay anything else to us.

For general or pre-sales enquiries

please contact us at contact@food-ordering-co.uk

For custom modifications, technical support or additional features/functionality

to the system, to make the online ordering system work the way you want to, please contact us at contact@food-ordering-co.uk & we'll be happy to discuss your needs and provide you with the relevant

Get In Touch

Call us on 0845 643 2685 or email us at contact@food-ordering.co.uk

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